Today, I will comment about the next chapter..That is about Strategic Initiatives for Implementing Competitive Advantages...For your information, all company has implement this strategic to make their business more successful...This strategic help organizations to improved their services towards customer..
As we know, in business..customer is the important sources to achieved organization goals..we can attract this customer by use all this strategic initiatives....
First of all, the company should attract their customer, so that the customer will loyal to them...how it work??that is by maintain their productivity and also a quality standards of the product...
By use CRM System, it will help an organization identify customers and design specific marketing campaigns tailored to each customer, thereby increasing customer spending..from this system, company can identify who is their loyal customer and at the same time will increased their profit...
In this chapter, I have also that by using Enterprise Resource Planning (ERP)..employees can make decisions by viewing enterprisewide information on all business operations..
That's all for today...insyaAllah we will meet again..:-)
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